If you receive a "failed payment" message indicating your card was declined or its CVV code was entered incorrectly, please go back to the experience page and try again! If it fails to process a second time, try using a different browser and ensure it's up to date. Sometimes older versions of certain browsers will interfere with donation submissions.
Articles in this section
- How do you confirm a winner?
- How do you contact and announce winners?
- Is my contribution tax deductible?
- Do people really win?
- How do I enter to win an experience?
- How do donations work?
- Will I receive a transaction confirmation email?
- How do I know when the drawing will happen?
- How do I know if I am eligible to win one of your sweepstakes experiences?
- Why isn't my payment going through?