When will I receive my reward?

Our donor rewards ship out about 4–16 weeks after the campaign you donated to closes.

We know that’s a long time to wait, but it’s for a good reason: we make everything at the end of a campaign, so it’s all produced at the same time. This leads to less cost and more money going to our charity partners. We so appreciate your patience as we work to make sure your contribution has the biggest possible impact!

Digital Thank You Cards and Videos will be sent to the email address you provided when you donated. Like all rewards, please expect these to be delivered within 4–16 weeks.

Please note that we have to coordinate with our celebrity partners to secure signed merchandise while respecting their busy schedules, so thanks for hanging in there if these rewards take a bit longer to be delivered!


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