Follow I didn't receive my reward. What do I do? February 06, 2017 21:47 Omaze Support Center General FAQ Don't worry! Please email us at email@example.com and we'll look your order up right away. 11 Comments Date Votes Johnny Reflecto April 08, 2016 20:17 Dang it. I have had the hugest crush on Charlize since way before my divorce... https://www.facebook.com/john.s.laird J L Led Laird Oregon Surfer Extraordinaire Cold water polar Bear style baby!!! Rafael Correa July 08, 2016 16:00 Hello, In December 8th 2015 I placed order 329388, for a printed SW film still charged to my amex card, the payment went thru, but until today July 8th 2016 I have not yet received the item,I have written about this issue several times with no response. Paul S. July 20, 2016 19:14 I also did not receive my SW Film Still - - and I have written several times to Omaze - no response. They should either send the item or return my $250. Jennifer Davenport July 25, 2016 03:40 I didn't recieve my shirt either after the campaign was over, the one with Robert Downey Jr. and i sent an email to omaze. and I DID RECEIVE an email response where they gave me the link to show where the package was reported delivered to my front porch but i never got it... so she said they had one in the warehouse they could replace it with and I am please with the response I got, it may have taken a little while to get my email response but I did get one..I assume the company is busy and maybe you will get a response soon. I had a good response to my issue. THANK YOU Omaze Maria gonzalez September 14, 2016 00:19 VOGUE FOR DOUBLE THE POINTS Michael Curran October 05, 2016 20:02 I also did not receive my Star Wars film still! I have written several times to Omaze - their response was slow and unsatisfactory! You need to return my donations, which I did 3 times!!! If I can't get satisfaction I will file a complaint with the Utah Department of consumers affairs! They are very good here in Utah and they said you can be fined $2000 or more per donation that I have made!! Thank you, Michael Curran Jennifer Davenport October 05, 2016 23:42 so sorry to hear you all are having such problems getting your gift items from OMAZE after you donated to a campaign... I LOVE LOVE LOVE OMAZE !!! 😍😍😍❤️🙂❤️❤️ I donated on Robert DOwning Jr. but didn't win the date 😥 BUT I did not receive the shirt gift and I emailed and got a response back and she sent me confirmation where it had been delivered - I emailed her back and said I didn't receive it ( may have been taken from porch) the woman from OMAZE said she had one in their warehouse and was happy to RESEND my gift t shirt!!! and I GOT IT shortly after! I sure OMAZE will send your gift for your donation - maybe they had an issue but I can't imagine it is anything illegal or intentional---- I had such a WONDERFUL customer service experience and response when I had a problem!! I think it is such a fabulous idea to give fans a chance to spend time with the stars they love and also be able to hep so many charitable organizations !!! I really hope this continues and goes on helping charity and helping fans with chances to get such cool exciting time with stars they love! what a brilliant idea 😍😜 thanks OMAZE trollboy October 26, 2016 00:48 Yeah, I've been emailing firstname.lastname@example.org for 8 months now. Still haven't gotten my items and they keep closing tickets while I wait for a reply. Clubboy1981 October 28, 2016 07:34 I did not get my Madonna Lithograph . Omaze took my money quickly on august 16 2016. when I sent my money. Other people on instagram Share there Madonna lithographs that sent there money also.. I email them 6 times already still no response. There auto email says they will get back me in 48 hours And still nothing,. Omaze should have a customer service number . All I want is my item. 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