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I didn't receive my reward. What do I do?

Don't worry! Please email us at weloveyou@omaze.com and we'll look your order up right away.

11 Comments

  • Avatar
    Johnny Reflecto

    Dang it.  I have had the hugest crush on Charlize since way before my divorce...  https://www.facebook.com/john.s.laird 

    J L Led Laird

    Oregon Surfer Extraordinaire

    Cold water polar Bear style baby!!!

  • Avatar
    Rafael Correa

    Hello, 

     
    In December 8th 2015 I placed order  329388,  for a printed SW film still charged to my amex card, the payment went thru, but until today July 8th 2016 I have not yet received the item,I have written about this issue several times with no response.
  • Avatar
    Paul S.

    I also did not receive my SW Film Still - - and I have written several times to Omaze - no response.  They should either send the item or return my $250.

  • Avatar
    Jennifer Davenport

    I didn't recieve my shirt either after the campaign was over, the one with Robert Downey Jr. and i sent an email to omaze. and I DID RECEIVE an email response where they gave me the link to show where the package was reported delivered to my front porch but i never got it... so she said they had one in the warehouse they could replace it with and I am please with the response I got, it may have taken a little while to get my email response but I did get one..I assume the company is busy and maybe you will get a response soon. I had a good response to my issue. THANK YOU Omaze

  • Avatar
    Maria gonzalez

    VOGUE FOR DOUBLE THE POINTS

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    Michael Curran

    I also did not receive my Star Wars film still! I have written several times to Omaze - their response was slow and unsatisfactory! You need to return my donations, which I did 3 times!!!

    If I can't get satisfaction I will file a complaint with the Utah Department of consumers affairs! They are very good here in Utah and they said you can be fined $2000 or more per donation that I have made!!

    Thank you,

    Michael Curran

  • Avatar
    Jennifer Davenport

    so sorry to hear you all are having such problems getting your gift items from OMAZE after you donated to a campaign... I LOVE LOVE LOVE OMAZE !!! 😍😍😍❤️🙂❤️❤️ I donated on Robert DOwning Jr. but didn't win the date 😥 BUT I did not receive the shirt gift and I emailed and got a response back and she sent me confirmation where it had been delivered - I emailed her back and said I didn't receive it ( may have been taken from porch) the woman from OMAZE said she had one in their warehouse and was happy to RESEND my gift t shirt!!! and I GOT IT shortly after! I sure OMAZE will send your gift for your donation - maybe they had an issue but I can't imagine it is anything illegal or intentional---- I had such a WONDERFUL customer service experience and response when I had a problem!! I think it is such a fabulous idea to give fans a chance to spend time with the stars they love and also be able to hep so many charitable organizations !!!
    I really hope this continues and goes on helping charity and helping fans with chances to get such cool exciting time with stars they love! what a brilliant idea 😍😜 thanks OMAZE

  • Avatar
    trollboy

    Yeah, I've been emailing weloveyou@omaze.com for 8 months now. Still haven't gotten my items and they keep closing tickets while I wait for a reply.

  • Avatar
    Clubboy1981

    I did not get my Madonna Lithograph . Omaze took my money quickly on august 16 2016. when I sent my money.   Other people on instagram  Share there Madonna lithographs that sent there money also.. I email them 6 times already still no response. There auto email says they will get back me in 48 hours And still nothing,. Omaze should have a customer service number . All I want is my item.

  • Avatar
    ElizabethBarkley

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